Compliance and Wholesaler and Purchasing Information

The following page is intended to provide consolidated, useful wholesaler and purchasing information regarding Alkermes’ U.S. products ARISTADA® and VIVITROL®.

Return Goods Policy and ADR List

Below are the product replacement and returns policies for Alkermes’ U.S. products, ARISTADA and VIVITROL, as well as a list of our Authorized Distributors of Record.

For a WAC price list, please refer to your pricing compendium partner.

State Disclosures

Customer Service Contact Information

For customer service-related issues, including status confirmation of a current order or backorder, policies and credits for return goods, or information on a shipment, contact:

Integrated Commercialization Solutions, Inc. (ICS)

Integrated Commercialization Solutions, Inc.
Address40 International Blvd., Suite 500
Brooks, KY 40109
Toll-Free Phone(855) 318-4160
Toll-Free Fax(877) 654-7807
Hours of Operation7:00am – 6:00 pm CST.


This section includes wholesale item numbers for Alkermes’ U.S. products, through our network of Authorized Wholesale Distributors.

For all other inquiries, contact a member of Alkermes’ corporate trade team at: