Wholesaler and Purchasing Information

The following page is intended to provide consolidated, useful wholesaler and purchasing information regarding Alkermes’ U.S. products ARISTADA® and VIVITROL®.

Return Goods Policy and ADR List

Below are the product replacement and returns policies for Alkermes’ U.S. products, ARISTADA and VIVITROL, as well as a list of our Authorized Distributors of Record.

For a WAC price list, please refer to your pricing compendium partner.

Wholesale Item Numbers

This section includes wholesale item numbers for Alkermes’ U.S. products, through our network of Authorized Wholesale Distributors.

Material Safety Data Sheets

Alkermes Inc. develops Material Safety Data Sheets (MSDSs) for its products to help its customers’ occupational health and safety specialists assure workplace safety and comply with applicable laws. MSDSs are not intended for use by patients or prescribers as a replacement for or as a complement to the product Prescribing Information or Medication Guide or the advice of a healthcare professional.

Customer Service Contact Information

For customer service-related issues, including status confirmation of a current order or backorder, policies and credits for return goods, or information on a shipment, contact:

Integrated Commercialization Solutions, Inc. (ICS)

Integrated Commercialization Solutions, Inc.
Address40 International Blvd., Suite 500
Brooks, KY 40109
Toll-Free Phone(855) 318-4160
Toll-Free Fax(877) 654-7807
E-MailAlkermesCS@icsconnect.com
Hours of Operation7:00am – 6:00 pm CST.

For all other inquiries, contact a member of Alkermes’ corporate trade team at: TradeContracts@Alkermes.com